Password FAQ

“How do I recover a lost Manual password or change my Manual password?”
To reset a lost password, go to this PAGE to start the password reset process.

To change your password, go to this PAGE and login. Then follow the directions on the page to generate a new password. To return to the MPELRA website click “MPELRA” in the tool bar at the top left of the page.

“How do I recover a lost Message Center password or change my Message Center password?”
The Message Center does use a separate username and password from your Manual Account. To reset your Message Center password just click the “Login” button on the Message Center login page then click the “I forgot my password” button and follow the instructions.

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